In today’s competitive market, efficiency, effectiveness, innovation, flexibility and passion are essential to moving an organization forward. At Global Excel, we live these words every day. We are a trusted partner for all our clients, and we focus on providing innovative solutions that favour simplicity and offer unparalleled service to our clients and to travellers.
We are aware that our success depends on continually offering superior products and excellent service to our customers. We know we need to prove our value every single day, and we are confident that our value proposition effectively defines our competitive advantage.
Trusted partnerships: Our clients rely on us, confident that we will execute expected actions with excellence.
Innovative solutions: Our products and services deliver new value to our customers.
Simplicity: We make it easy to do business with us.
Unparalleled service: We strive to exceed customer expectations in everything we do.
Global Excel currently employs close to 350 people in our office located in Sherbrooke, Quebec (Canada). These employees have an average tenure of more than eight years, and all of them bring a wealth of experience and knowledge to the work that they do.
We firmly believe the success and growth of our company are linked to the dedication and expertise of these talented individuals. It is because of their professionalism, knowledge and dedication that our company can offer all of our clients a complete range of services, as well as a consistently superior customer experience.
Global Excel is a privately owned company that services a wide range of clients, including insurers, reinsurers, assistance providers, and third party administrators. Through these types of clients, we provide services to travellers (leisure and corporate), expatriates, students, major medical / critical care patients and U.S. domestic clients (including private health care, worker’s compensation and occupational health).
Our clients come from many different countries and cultures, so we realize the importance of developing true business relationships with them. It’s why we view all of our business relationships from a long-term perspective, as opposed to seeing them as short-term profit centres. Our goal is always to better understand our clients’ needs and problems, so that we can help them to increase efficiency and improve their bottom lines.