For the majority of medical plans administered by Global Excel, please refer to our logo on the back left-hand corner of the identification card where you will find one of our toll-free numbers (available 24 hours a day, seven days a week). Once notified by the hospital, admission forms are sent directly to the admitting department.
For those clients who do not carry our identification cards, Global Excel is usually notified by the assistance company of the policyholder’s insurance carrier. Global Excel then notifies the admitting department of admission either during the patient’s stay or retroactively. The regular admission forms are then faxed. We also contact the business office directly to communicate our U.S. billing address.