Due to the spread of the coronavirus, we are experiencing exceptionally high call volumes. The Government of Canada has issued an advisory to avoid all non-essential international travel. If you currently have a trip planned outside of Canada and you need to open a trip cancellation claim, please review your insurance contract to ensure that you have the appropriate coverage and meet all eligibility requirements.
If you do meet these conditions, we invite you to contact your travel supplier to cancel your arrangements, and then submit your claim online at www.globalexcelservices.com. Please note that you have the option to submit your claim later, and we will review your insurance claim at our earliest convenience.